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Office Manager

permanent - isle of man
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Job Description

Leading licensing and regulatory consultancy required highly organised, self-motivated individual to support the board and ops team deliver best in class services to rapidly growing client book. 

Responsibilities

  • Assist with the preparation of the licence submission packs in preparation for submission to the Isle of Man Gambling Supervision Commission. 

  • Manage and maintain project roadmaps for each client. 

  • Liaise with customers to ensure that they meet their reporting obligations under the OGRA 2001 Act (Quarterly Returns, annual audited accounts, responsible gambling contributions). 

  • Manage client relationships and expectations by supporting them on various compliance challenges that they may encounter and meeting their needs with pragmatic solutions.

  • Deliver various projects on licensing, monitoring, regulatory returns and reporting/administration and act as MLRO on behalf of our clients. 

  • Work closely with department heads to ensure a seamless delivery of service and full regulatory compliance.

  • Support on various business initiatives and deliver Policy Manuals, AML Manuals and a comprehensive Compliance Monitoring Plan to ensure our processes are maintained and tested in accordance with regulations. 

Qualifications

  • Good prioritisation, a customer-success mindset and communication skills to solve problems effectively. 

  • Previous working experience in compliance, within the iGaming industry. 

  • Excellent knowledge interpreting regulations, policies, and standards. 

  • Experience writing, reviewing, and approving procedures and compliance documentation. 

  • Previous experience managing a team. 

  • Possess related academic qualifications. 

  • Outstanding problem solving and analytical thinking. 

  • Exceptional time management skills. 

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Perks of the Job

Competitive Salary

Health & Dental

Pension

28 Days Holiday

Maternity Pay

Flexi-time

Perks

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